Terms of use

Governing the use of our website and digital communications.

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Effective Date: 1 June 2025 | Version 1.0

1. Introduction

These Terms of Use govern your access to and use of the SMG Electrical Contractors website, online enquiry forms, email communications, and any other digital platforms or tools we operate (collectively, "our platforms").

By accessing or using any of our platforms, you agree to be bound by these Terms of Use. If you do not agree, please do not use our platforms.

These Terms of Use apply to all visitors, users, and anyone who accesses or uses our platforms, regardless of their location.

These Terms of Use should be read alongside our Privacy Policy, which governs how we handle personal information collected through our platforms.

2. About SMG Electrical Contractors

SMG Electrical Contractors is an Australian-based electrical contracting business providing residential, commercial, and industrial electrical services.

Business Name: SMG Electrical ContractorsABN: [Insert ABN]Address: [Insert Address]Phone: [Insert Phone]Email: [Insert Email]Website: [Insert Website URL]

3. Use of Our Platforms

3.1 Permitted Use

You may use our platforms for lawful purposes only. Permitted uses include:

  • Browsing information about our services
  • Submitting an enquiry or quote request
  • Contacting us through available communication channels
  • Accessing documents or resources we have made available to you

3.2 Prohibited Use

You must not use our platforms to:

  • Breach any applicable Australian or international law or regulation
  • Transmit any material that is unlawful, offensive, defamatory, fraudulent, or misleading
  • Introduce viruses, malware, or any other harmful or disruptive code
  • Attempt to gain unauthorised access to any part of our platforms, systems, or networks
  • Collect, harvest, or scrape data from our platforms without our written consent
  • Impersonate any person or entity, or misrepresent your affiliation with any person or entity
  • Interfere with or disrupt the operation of our platforms or the servers or networks connected to them
  • Use our platforms in any manner that could damage our reputation or business

We reserve the right to terminate or restrict your access to our platforms at any time if we reasonably believe you have breached these Terms of Use.

4. Enquiries and Online Forms

When you submit an enquiry, quote request, or contact form through our platforms, you acknowledge that:

  • The information you provide must be accurate, current, and complete
  • Submitting an enquiry does not constitute an agreement or contract for services
  • We will respond to enquiries at our discretion and within a reasonable timeframe
  • We are not obligated to accept any work arising from an online enquiry
  • Response times may vary and are not guaranteed

Formal engagement of our services is only established upon execution of a written quote, agreement, or purchase order between you and SMG Electrical Contractors.

5. Intellectual Property

5.1 Our Content

All content on our platforms — including text, images, logos, graphics, videos, documents, and the overall design and layout — is owned by or licensed to SMG Electrical Contractors and is protected by Australian copyright law and applicable intellectual property legislation.

You must not reproduce, distribute, modify, transmit, republish, display, or commercially exploit any content from our platforms without our prior written consent.

5.2 Limited Licence

We grant you a limited, non-exclusive, non-transferable, revocable licence to access and use our platforms for personal, non-commercial purposes in accordance with these Terms of Use.

This licence does not permit you to:

  • Use our content for any commercial purpose
  • Remove any copyright, trademark, or proprietary notices
  • Create derivative works based on our content
  • Use our branding or trademarks in any manner that suggests an endorsement or affiliation

5.3 Your Content

If you submit any content to us (such as photos of your property, plans, or documents), you grant us a non-exclusive licence to use that content for the purpose of providing our services to you. You confirm that you have the right to provide such content and that it does not infringe any third-party rights.

6. Accuracy of Information

We make reasonable efforts to ensure the information on our platforms is accurate, current, and complete. However, we do not warrant or guarantee the accuracy, completeness, or suitability of any information on our platforms.

Information on our platforms is provided for general informational purposes only and does not constitute professional electrical, technical, legal, or financial advice. You should not rely on it as a substitute for advice specific to your situation.

Pricing, availability, and service offerings displayed on our platforms are indicative only and are subject to change without notice. A binding quote will only be provided following a formal assessment of your requirements.

7. Links to Third-Party Websites

Our platforms may contain links to third-party websites for your convenience. These links do not constitute an endorsement of those websites or their content.

We have no control over third-party websites and accept no responsibility for their content, accuracy, privacy practices, or availability. You access third-party websites at your own risk and should review their terms and privacy policies independently.

8. Disclaimer of Warranties

To the maximum extent permitted by law, our platforms are provided on an "as is" and "as available" basis without any warranties of any kind, express or implied.

We do not warrant that:

  • Our platforms will be available at all times or free from interruption, errors, or viruses
  • Any defects in our platforms will be corrected
  • The platforms or the servers that make them available are free of harmful components

Nothing in these Terms of Use excludes, restricts, or modifies any consumer guarantee, right, or remedy you have under the Australian Consumer Law (Schedule 2 of the Competition and Consumer Act 2010 (Cth)) that cannot be excluded, restricted, or modified by agreement.

9. Limitation of Liability

To the maximum extent permitted by law, SMG Electrical Contractors and its directors, employees, contractors, and agents will not be liable for any loss or damage of any kind arising from your use of, or inability to use, our platforms, including:

  • Loss of data or business information
  • Loss of revenue, profit, or business opportunity
  • Indirect, incidental, special, or consequential loss
  • Any damage caused by viruses or harmful code encountered through use of our platforms

Where liability cannot be excluded under Australian Consumer Law, our liability is limited to the maximum extent permitted.

Nothing in these Terms of Use limits or excludes liability for fraud, personal injury caused by negligence, or any other liability that cannot be lawfully excluded.

10. Indemnity

You agree to indemnify and hold harmless SMG Electrical Contractors and its directors, employees, contractors, and agents from and against any claims, liabilities, damages, losses, costs, or expenses (including reasonable legal fees) arising out of or in connection with:

  • Your use of our platforms
  • Your breach of these Terms of Use
  • Any content you submit to us
  • Your violation of any applicable law or the rights of a third party

11. Privacy

We collect and handle personal information submitted through our platforms in accordance with our Privacy Policy. By using our platforms, you consent to that collection and handling.

Our Privacy Policy is available [on our website / by contacting us using the details in Section 2].

12. Cookies and Tracking

Our platforms may use cookies and similar tracking technologies to improve your browsing experience and to gather usage analytics. By continuing to use our platforms, you consent to the use of cookies in accordance with our Privacy Policy.

You may disable cookies through your browser settings, but doing so may affect the functionality of parts of our platforms.

13. Security

While we take reasonable steps to maintain the security of our platforms, we cannot guarantee that our platforms are completely secure. You use our platforms at your own risk.

You are responsible for maintaining the security of any access credentials, login details, or personal information you use in connection with our platforms. You must notify us immediately if you become aware of any unauthorised use of your information or any security breach affecting our platforms.

14. Availability

We do not guarantee that our platforms will be available at all times. We may suspend or withdraw access to all or any part of our platforms at any time for operational, maintenance, or security reasons without prior notice.

15. Changes to These Terms

We may update these Terms of Use at any time. Changes take effect when published on our platforms. We encourage you to review these Terms periodically.

Your continued use of our platforms after changes are published constitutes your acceptance of the updated Terms. If you do not agree to the updated Terms, you must stop using our platforms.

16. Governing Law and Jurisdiction

These Terms of Use are governed by the laws of Australia and the state or territory in which SMG Electrical Contractors has its principal place of business.

You submit to the exclusive jurisdiction of the courts of that state or territory for the resolution of any dispute arising under or in connection with these Terms of Use.

17. Severability

If any provision of these Terms of Use is found to be unlawful, void, or unenforceable, that provision will be severed from these Terms to the minimum extent necessary. The remaining provisions will continue in full force and effect.

18. Entire Agreement

These Terms of Use, together with our Privacy Policy, constitute the entire agreement between you and SMG Electrical Contractors with respect to your use of our platforms. They supersede all prior agreements, representations, and understandings relating to the same subject matter.

19. Contact Us

For any questions or concerns about these Terms of Use, contact us:

SMG Electrical Contractors

‍Phone: 0409 076 064

Email: admin@smgelectricalcontractors.com.au

SMG Electrical Contractors | Terms of Use | Version 1.0 | Effective 1 June 2025

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